Industry News and Articles

 

 

 

Make the Most of Your Airport Experience

If you are a frequent traveler, LoungeBuddy can help make your journey more pleasurable. Bob’s son, Tyler Dikman is co-founder and CEO. With more than 450 airport lounges worldwide, check out their latest newsletter to learn more about their program.  

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Raising The Bar: Is “The Customer ALWAYS Right”?

By Erika Zipfel Matscherz Who hasn’t at one time or another had a job in retail or in the restaurant business?  I am sure most of us have.  And  how many times did your manager tell you, “the customer is always right.  No matter what happens, the customer is always...

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Raising The Bar: Is Anybody Out There?

By Erika Zipfel Matscherz “Is anybody out there? Anybody there? Does anybody wonder? Anybody care?” You probably recognize these words from Def Leppard’s famously infamous song, “Foolin.” Although this may date me slightly, who didn’t (and still does) LOVE some Def...

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Raising the Bar: Keep It Simple, Stupid

By Erika Zipfel Matscherz We have all heard the phrase, “Keep it simple, stupid.” This straightforward, yet slightly offensive (to some) idiom has more legs to it than you may think. When a client comes to you and asks you to find them a new property for their company...

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Raising the Bar: Exceeding Customer Expectations

By Erika Zipfel Matscherz Do you feel appreciated? How often do you feel appreciated? Isn't it amazing when someone does something so unexpected that makes you realize YOU are appreciated!?! Most of us work so hard every day.......doing all we can to succeed, be...

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A Message from Bob Dikman’s Son Tyler

Dear Friends, The day that we’ve all been waiting for has finally come! As of May 1st, 2014, LoungeBuddyhas launched on the Android platform, and is currently available for download on the Google Play Store. In addition, we announced our partnership with...

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It Takes the Right Team to Cross the Finish Line

Commercial Real estate, it’s a tough area to navigate. How does a company find the best time to move on a piece of property? They get a spotter. Bob Dikman is not only a driver and race fan, he’s a spotter. What exactly is a spotter? In the world of racing, the driver...

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Hyde Park Village Shopping District

In its heyday, Hyde Park Village was the most chic shopping and dining destination in Tampa. Then the International Plaza came along to compete. Yet still, the Hyde Park Village aura is more unique and more authentically South Tampa. Seven blocks of retail and dining...

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